Microsoft Dynamics 365 Retail & Commerce

Amit Kumar

Microsoft Dynamics 365 Commerce Consultant with a techno-functional focus on enterprise retail systems.

13+ years of ERP implementation experience across retail POS, Store Commerce, Commerce Runtime, payment integrations, and B2B and B2C e-commerce.

Areas of expertise

Retail commerce, from store systems to e-commerce

01

Dynamics 365 Retail and Commerce

Dynamics 365 Retail and Commerce. Techno-functional implementation and customization for Microsoft retail systems.

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02

Retail POS and Store Commerce

Retail POS and Store Commerce. POS extensions, promotions, tax behavior, and store rollouts.

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03

Commerce extensibility

Commerce extensibility. Custom extension points for connected retail and commerce solutions.

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04

B2B and B2C e-commerce

B2B and B2C e-commerce. Commerce extensions and themes for connected digital channels.

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05

Payments, tax, and promotions

Payments, tax, and promotions. Payment connector and EFT integrations, tax customizations, and retail promotion behavior.

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06

Solution design and integration

Solution design and integration. Requirements analysis and delivery across Dynamics systems and connected applications.

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Selected experience

Commerce work grounded in delivery

All case studies

August 2024–July 2025

Retail POS and e-commerce extensions

Retail POS and e-commerce extensions. Extend store and e-commerce functionality across retail pricing, promotions, loyalty, inventory, order fulfillment, tax...

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July 2023–July 2024

UK retail commerce extensions

UK retail commerce extensions. Designed and implemented retail and e-commerce customizations.

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